Zenibee Privacy Policy

Zenibee Inc. (“Zenibee,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information through https://zenibee.com">Zenibee.com, our landing pages, ecommerce pages, pre-sale pages, checkout flows, customer support channels, product registration tools, warranty and service workflows, Zenibee Care, Zenibee Second Child Promise, surveys, waitlists, and any other online or offline services that link to or reference this Privacy Policy (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy.

1. WHO WE ARE

Zenibee Inc.
Website: https://zenibee.com">Zenibee.com
Customer Support Email: hello@zenibee.com
Mailing Address: 100 N Howard St. #7069, Spokane, WA 99201

For privacy-related requests or questions, you may contact us at hello@zenibee.com with the subject line “Privacy Request” or “Privacy Question.”

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information we collect from or about:

• visitors to our websites and landing pages;
• customers and prospective customers;
• persons who sign up for waitlists, reservations, updates, newsletters, SMS, or marketing messages;
• persons who place pre-sale orders, make reservations, or purchase products or services from us;
• persons who register products, submit warranty claims, enroll in or activate Zenibee Care, seek benefits under the Zenibee Second Child Promise, or contact customer support; and
• other individuals who interact with us in connection with our business.

This Privacy Policy does not apply to third-party websites, apps, platforms, or services that we do not control, even if they are linked from our Services.

3. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information.

A. Information You Provide Directly

We may collect information you provide to us, such as:

• name;
• email address;
• phone number;
• billing address;
• shipping address;
• account information;
• reservation, waitlist, or pre-order information;
• payment-related information needed to complete a transaction, although full payment card data is generally processed by our payment processors rather than stored in full by Zenibee;
• order details;
• support requests and communications;
• survey responses, reviews, testimonials, or feedback;
• marketing preferences; and
• any other information you choose to provide.

B. Product Registration, Warranty, Service, and Program Information

If you register a product, submit a warranty claim, activate Zenibee Care, submit a Zenibee Care claim, or participate in the Zenibee Second Child Promise, we may collect and process information such as:

• proof of purchase;
• order number;
• account records;
• delivery records;
• shipping records;
• refund, cancellation, chargeback, or reversal status;
• product serial number or other product identifier;
• photographs of the product, serial-number label, date-of-manufacture label, batch label, or other traceability information, where reasonably requested;
• product registration records;
• claim details;
• incident descriptions;
• photographs or videos submitted for inspection or verification;
• crash documentation or accident-related details, where applicable;
• product-condition verification details, including delivery-condition photographs where applicable;
• information about how the product was used, stored, assembled, installed, maintained, transported, cleaned, transformed, repaired, or modified;
• return, inspection, destruction, or replacement records;
• attestations, declarations, or verification materials submitted in connection with founder benefits or promotional programs;
• communications logs relating to support, verification, eligibility, activation, claims, or redemption; and
• other information reasonably necessary to evaluate eligibility, administer a claim, prevent fraud, support safety review, or comply with legal obligations.

For Zenibee Care specifically, we may also collect or maintain confirmation that you have a valid payment method on file solely for applicable claim service fees, authorization holds, non-return charges, or other amounts properly chargeable under the applicable Zenibee Care terms.

C. Information Collected Automatically

When you use our Services, we and our partners may automatically collect certain information, including:

• IP address;
• browser type and version;
• device identifiers;
• operating system;
• referral URLs;
• pages viewed;
• links clicked;
• dates and times of visits;
• time spent on pages;
• approximate location derived from IP address;
• shopping cart activity;
• checkout activity;
• conversion and campaign data;
• cookie IDs, advertising IDs, and similar identifiers; and
• information about how you interact with our content, ads, or Services.

D. Information from Third Parties

We may receive personal information from third parties, such as:

• ecommerce and checkout providers;
• payment processors;
• fraud-prevention and security vendors;
• shipping, warehousing, and fulfillment providers;
• analytics providers;
• advertising and social-media partners;
• customer support vendors;
• authorized retailers or sales partners, if applicable; and
• other third parties you authorize or direct to share information with us.

E. Sensitive Personal Information

We do not intentionally request or require due date, pregnancy status, child age, or similar profile data for our pre-sale website.

Please do not submit unnecessary sensitive personal information to us unless we specifically request it for a lawful and clearly disclosed purpose.

4. SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

• directly from you;
• automatically from your browser, device, and interactions with the Services;
• from our ecommerce, payment, shipping, analytics, advertising, and support providers;
• from product registration, warranty, claims, and verification workflows;
• from our business partners or authorized sales channels, where applicable; and
• from public or social-media sources where you interact with our brand.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

A. To Provide Products and Services

We may use personal information to:

• operate, maintain, and improve the Services;
• process reservations, pre-orders, purchases, and payments;
• confirm orders and send transaction records;
• arrange shipping, delivery, returns, repairs, replacements, and service;
• provide customer support; and
• maintain customer and transaction records.

B. To Administer Product Registration, Warranty, Zenibee Care, and Second Child Promise

We may use personal information to:

• register products;
• confirm ownership, purchase history, and product identity;
• administer our limited warranty;
• activate and administer Zenibee Care;
• evaluate, classify, and process Zenibee Care claims;
• administer eligibility, verification, and redemption under the Zenibee Second Child Promise;
• prevent duplicate, abusive, fraudulent, or unauthorized claims or redemptions; and
• maintain records for service, support, safety, and compliance purposes.

Important registration note: Product registration may be optional for baseline warranty coverage, but may be required for certain founder benefits or promotional programs, including Zenibee Care activation and Zenibee Second Child Promise eligibility, as described in the applicable companion terms.

For clarity:

• baseline limited warranty coverage is generally not conditioned on product registration if valid proof of purchase is provided and the other warranty terms are satisfied;
• Zenibee Care may require post-delivery registration, serial-number confirmation, account linkage, delivery-condition verification, and other activation steps within the applicable activation period stated in the Zenibee Care terms; and
• Zenibee Second Child Promise may require timely product registration and related verification steps to remain eligible under the applicable program terms.

C. To Communicate with You

We may use personal information to communicate with you regarding:

• reservations and pre-sale orders;
• order confirmations and receipts;
• shipping and delivery notices;
• delay notices;
• founder benefits;
• activation instructions;
• service communications;
• claim requests;
• claim determinations;
• refunds;
• product registration;
• warranty matters;
• Zenibee Care;
• Zenibee Second Child Promise;
• safety notices;
• recall communications;
• legal notices; and
• other related matters.

Zenibee may communicate through:

• email;
• website posting;
• account messaging;
• website or portal messaging;
• SMS or phone, where permitted and provided; and
• other reasonable communication channels.

You are responsible for keeping your contact information accurate and current.

D. For Analytics, Advertising, and Personalization

We may use personal information to:

• understand how users interact with our Services;
• improve content, performance, and usability;
• measure traffic and campaign effectiveness;
• personalize website experiences;
• support audience building, attribution, retargeting, and related marketing activities; and
• help us and our partners provide more relevant advertising.

E. For Safety, Fraud Prevention, and Legal Compliance

We may use personal information to:

• detect, investigate, prevent, and respond to fraud, abuse, misuse, security incidents, and other harmful activity;
• verify eligibility and identity;
• support product safety review, quality analysis, and recall effectiveness;
• enforce our agreements and policies;
• comply with legal, regulatory, tax, accounting, reporting, and product-safety obligations; and
• protect the rights, safety, property, and security of Zenibee, our customers, and others.

F. For Corporate Transactions

We may use and disclose personal information in connection with an actual or contemplated merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.

6. NOTICE AT COLLECTION AND DATA MINIMIZATION

At or before the point where we collect personal information, we may provide additional short-form notices describing:

• the categories of personal information being collected;
• the purposes for which the information is being collected and used; and
• links to this Privacy Policy and any applicable supplemental privacy disclosures.

These notices may appear on pre-sale forms, reservation forms, waitlists, checkout pages, product registration pages, warranty claim forms, Zenibee Care activation or claim forms, Second Child Promise registration or redemption forms, or other collection points.

Where verification is required for founder benefits, warranty administration, Zenibee Care, or the Zenibee Second Child Promise, Zenibee may request only the information reasonably necessary to confirm eligibility, administer the benefit or claim, support safety review, prevent fraud or abuse, and comply with legal obligations.

7. COOKIES AND SIMILAR TRACKING TECHNOLOGIES

We and our partners may use cookies, pixels, tags, SDKs, web beacons, and similar technologies to collect information automatically and support website functionality, analytics, and advertising.

These technologies may be used to:

• keep the website functioning properly;
• remember preferences;
• support cart and checkout features;
• measure website traffic and performance;
• understand ad and campaign effectiveness;
• build audiences;
• support retargeting and interest-based advertising; and
• improve user experience and site operations.

For example, we may use tools or services offered by or through providers such as Meta, Google, TikTok, Shopify, and similar vendors for analytics, campaign measurement, attribution, audience building, and advertising-related purposes.

Depending on the tool and applicable law, these technologies may involve the disclosure of online identifiers, device data, browsing activity, or similar information to our partners for analytics, targeted advertising, or cross-context behavioral advertising.

Your choices regarding these technologies are described in this Privacy Policy, our Cookie Notice, our Cookie Settings / Your Privacy Choices tool, and our California / U.S. State Privacy Rights Addendum below.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients:

A. Service Providers and Processors

We may disclose personal information to service providers and processors that perform services for us, such as:

• website hosting and infrastructure providers;
• ecommerce and checkout providers;
• payment processors;
• shipping, logistics, warehousing, and fulfillment providers;
• customer support and communications vendors;
• analytics providers;
• advertising and marketing vendors;
• product registration and service vendors;
• software and cloud-service providers;
• fraud prevention, identity verification, and security vendors; and
• professional service vendors that support warranty, claims, service, or program administration.

B. Advertising, Analytics, and Social-Media Partners

We may disclose certain identifiers, browsing data, device data, and related online activity to analytics, advertising, and social-media partners in connection with cookies, pixels, and similar technologies.

C. Professional Advisors

We may disclose personal information to lawyers, accountants, auditors, insurers, financing sources, and other professional advisors where reasonably necessary.

D. Government Authorities and Law Enforcement

We may disclose personal information when required by law or when we believe disclosure is reasonably necessary to comply with legal obligations, protect safety, prevent fraud, or protect rights and property.

E. Corporate Transaction Counterparties

We may disclose personal information in connection with a merger, financing, asset sale, acquisition, reorganization, bankruptcy, or similar transaction.

F. At Your Direction or with Your Consent

We may disclose personal information where you direct us to do so or consent to the disclosure.

9. SALE, SHARING, AND TARGETED ADVERTISING

Zenibee does not sell personal information for money in the ordinary sense of that term.

However, because we use cookies, pixels, and similar technologies for analytics and advertising, some privacy laws may treat certain disclosures of identifiers, device data, browsing activity, or similar information as a “sale,” “sharing,” or use for “targeted advertising.”

Where required by applicable law, you may opt out of:

• the sale of personal information;
• the sharing of personal information for cross-context behavioral advertising; and/or
• the processing of personal information for targeted advertising,

by using:

• our Cookie Settings / Your Privacy Choices tool;
• any Do Not Sell or Share My Personal Information link we provide; and/or
• browser-based opt-out preference signals we are required to honor, such as Global Privacy Control, where applicable.

These choices may be browser- and device-specific. If you change browsers, change devices, or clear cookies, you may need to renew your preferences.

We do not knowingly sell or share personal information of children under 16.

10. MARKETING COMMUNICATIONS

You may opt out of marketing emails by using the unsubscribe link in the email.

If Zenibee offers SMS marketing, you may opt out by following the instructions in the message.

Even if you opt out of marketing communications, we may still send non-marketing communications, such as:

• transaction records;
• shipping updates;
• service or support communications;
• warranty communications;
• Zenibee Care activation or claim communications;
• Second Child Promise communications;
• safety notices;
• recall communications; and
• legal or account-related notices.

11. PRODUCT REGISTRATION, WARRANTY, ZENIBEE CARE, AND SECOND CHILD PROMISE

Zenibee may offer product registration tools, including an online portal, QR code, website registration pathway, physical registration card, or similar method, to support ownership verification, service communications, safety notices, and recall effectiveness.

Registration helps Zenibee contact you more effectively if a recall, safety notice, product update, warranty communication, or service communication becomes necessary.

However, registration does not itself create any additional warranty period, extension, perk, or separate warranty benefit unless Zenibee expressly states otherwise in a separate written document.

Where you enroll in or use founder benefits or companion programs:

• Zenibee Care is separate from the Zenibee Limited Warranty and may require activation, product registration, account linkage, serial-number confirmation, product-condition verification, and other steps described in the applicable terms;
• Zenibee Second Child Promise is separate from the Zenibee Limited Warranty and Zenibee Care and may require timely registration, account linkage, proof of eligibility, and other verification steps described in the applicable terms; and
• the specific requirements, deadlines, and consequences for failure to complete registration or verification are governed by the applicable companion terms in effect at the time.

Please avoid uploading photographs, videos, documents, or other materials containing unnecessary personal information, especially unnecessary information about children, unless such materials are specifically requested and reasonably necessary for the applicable process.

12. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• complete transactions;
• fulfill reservations and pre-sale orders;
• maintain order, shipping, and fulfillment records;
• administer product registration;
• administer warranty claims;
• administer Zenibee Care activation, service, claims, fees, returns, inspections, and replacements;
• administer Zenibee Second Child Promise registration, eligibility review, verification, and redemption;
• maintain recall and safety communication records;
• support fraud prevention, abuse prevention, and security;
• comply with legal, tax, accounting, reporting, and product-safety obligations;
• resolve disputes; and
• enforce agreements and policies.

Because some founder benefits and promotional programs may involve long-tail verification or redemption windows, Zenibee may retain related records for extended periods where reasonably necessary to administer those programs, verify eligibility, defend against fraud or abuse, support safety communications, resolve disputes, or comply with law.

Retention periods may vary depending on:

• the nature of the information;
• the purpose for which it was collected;
• whether it relates to orders, claims, safety, or compliance;
• whether it is needed to administer a current or future benefit or redemption;
• whether it is needed for dispute resolution or legal defense; and
• whether law requires or permits longer retention.

13. SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the internet and no method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for using appropriate precautions when interacting with online services and for keeping your contact and account information current and secure.

14. TERRITORIAL SCOPE AND INTERNATIONAL ACCESS

Zenibee’s pre-sale website is intended for the United States.

In addition, certain Zenibee programs, products, services, registrations, claims, or redemptions may be limited to products or purchases that are:

• purchased in the United States;
• delivered in the United States;
• registered in the United States;
• used or claimed in the United States; and/or
• redeemed in the United States,

as described in the applicable companion terms.

Zenibee may deny, restrict, or modify the availability or administration of warranty service, Zenibee Care benefits, Second Child Promise benefits, or related support where international shipping addresses, unsupported territories, cross-border relocation, customs restrictions, sanctions, legal restrictions, or operational conditions prevent lawful or practical administration.

If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.

15. CHILDREN’S PRIVACY

Our Services are intended for adults, including parents and caregivers, and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the Services. If we learn that we have collected personal information from a child under 13 without appropriate authorization where required, we will take reasonable steps to delete that information as appropriate.

If you believe we may have collected personal information from a child under 13, please contact us at hello@zenibee.com.

16. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy, security, or content practices of third parties. Your interactions with third-party services are governed by their own terms and privacy policies.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we do, we will post the updated version and revise the “Last Updated” date above. If required by applicable law, we will provide additional notice.

18. CONTACT US

If you have questions about this Privacy Policy or wish to exercise privacy rights as applicable, contact:

Zenibee Inc.
https://zenibee.com">Zenibee.com
hello@zenibee.com
100 N Howard St. #7069, Spokane, WA 99201

APPENDIX A

COOKIE NOTICE / COOKIE SETTINGS LAYER

Cookie Notice

We use cookies and similar technologies to operate our site, remember your preferences, support cart and checkout functions, measure performance, and support analytics and advertising. We may also use tools from partners such as Meta, Google, TikTok, Shopify, and similar providers to understand site activity, measure campaigns, build audiences, and support interest-based advertising.

Depending on your choices and applicable law, these technologies may involve the disclosure of identifiers, device information, browsing activity, and similar data for analytics, targeted advertising, or cross-context behavioral advertising.

Use “Accept All,” “Reject Non-Essential,” or “Cookie Settings” to manage your choices. You may also use our “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link where offered. We recognize browser-based opt-out preference signals such as Global Privacy Control where required by applicable law.

Suggested Cookie Categories

1. Strictly Necessary

These cookies and similar technologies are necessary for core website functionality, such as security, fraud prevention, cart features, checkout operation, network management, and preference storage.

2. Analytics / Performance

These technologies help us understand traffic, user interactions, campaign performance, and site usability.

3. Advertising / Social Media

These technologies may be used by us and our partners to measure advertising, build audiences, support retargeting, and show more relevant ads on other websites or platforms.

Suggested Footer Links

• Privacy Policy
• Cookie Notice
• Cookie Settings
• Your Privacy Choices
• Do Not Sell or Share My Personal Information

APPENDIX B

CALIFORNIA / U.S. STATE PRIVACY RIGHTS ADDENDUM

Last Updated: April 18, 2026

This Addendum supplements the Zenibee Privacy Policy and applies to residents of California and other U.S. states with privacy laws that apply to Zenibee.

Because privacy laws differ by state, and because not all laws apply to every business in the same way, some rights described below may not apply in all circumstances. Zenibee will process requests in accordance with applicable law.

1. YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have the right to request that Zenibee:

• confirm whether we process your personal information;
• provide access to or a copy of your personal information;
• disclose categories of personal information we collected about you;
• disclose categories of sources from which personal information was collected;
• disclose the purposes for collecting, using, disclosing, selling, or sharing personal information;
• disclose categories of third parties to whom personal information was disclosed;
• correct inaccurate personal information;
• delete personal information, subject to exceptions;
• obtain a portable copy of certain personal information;
• opt out of the sale of personal information;
• opt out of the sharing of personal information for cross-context behavioral advertising;
• opt out of targeted advertising;
• opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable;
• limit the use and disclosure of sensitive personal information, where applicable; and
• not be discriminated against for exercising privacy rights.

2. CALIFORNIA-SPECIFIC RIGHTS

If you are a California resident, and if the California Consumer Privacy Act as amended applies to Zenibee, you may have the following rights:

• right to know;
• right to delete;
• right to correct;
• right to opt out of sale or sharing;
• right to limit use and disclosure of sensitive personal information, where applicable; and
• right to non-discrimination.

Zenibee does not use sensitive personal information to infer characteristics about consumers. To the extent Zenibee collects sensitive personal information at all, Zenibee generally uses it only for limited and permitted purposes such as transaction processing, fraud prevention, security, service administration, and legal compliance.

California Shine the Light

California residents may request information regarding certain disclosures of personal information to third parties for their own direct marketing purposes, if any, by contacting hello@zenibee.com with the subject line “California Shine the Light Request.”

3. OTHER U.S. STATE RIGHTS

Residents of certain other states may have rights to:

• access personal information;
• correct personal information;
• delete personal information;
• obtain a portable copy of personal information;
• opt out of targeted advertising;
• opt out of sales of personal information; and
• appeal the denial of a privacy request.

If Zenibee denies a request where an appeal right is required by applicable law, Zenibee will provide instructions on how to appeal.

4. HOW TO EXERCISE YOUR RIGHTS

You may submit a privacy request by contacting:

Email: hello@zenibee.com
Mail: Zenibee Inc., 100 N Howard St. #7069, Spokane, WA 99201

Please identify the right you wish to exercise and provide enough information for us to process your request.

We may need to verify your identity before acting on your request. We may request additional information for verification, and we will use that information only for verification and request-processing purposes as permitted by law.

You may designate an authorized agent to make a request on your behalf where permitted by law. We may require proof of the agent’s authority and, where permitted, additional verification from you.

5. OPT-OUT OF SALE, SHARING, AND TARGETED ADVERTISING

To opt out of sale, sharing, and/or targeted advertising through cookies and similar technologies, use:

• our Cookie Settings / Your Privacy Choices tool; and/or
• any Do Not Sell or Share My Personal Information link we provide.

Where required by applicable law, Zenibee will also recognize browser-based opt-out preference signals such as Global Privacy Control for the browser or device from which the signal is sent.

Please note:

• opt-out preferences may be browser- and device-specific;
• if you change browsers, devices, or clear cookies, you may need to reset your preferences; and
• some processing is still permitted for strictly necessary site functions, security, fraud prevention, and other legally permitted purposes.

6. CATEGORIES OF PERSONAL INFORMATION WE MAY COLLECT

Depending on your interaction with Zenibee, we may collect the following categories:

• identifiers;
• contact information;
• commercial information;
• internet or other electronic network activity information;
• device and online identifiers;
• approximate geolocation derived from IP address;
• communications and support records;
• product registration records;
• warranty, service, and claims information;
• founder-benefit and promotional-program eligibility and verification records;
• photographs, videos, and related materials submitted for inspection, support, safety review, or verification;
• payment-related information used in connection with transactions and permitted service workflows; and
• inferences drawn from browsing or purchase activity.

7. CATEGORIES OF SOURCES

We may collect personal information from:

• you directly;
• your devices and browser;
• our ecommerce, checkout, payment, shipping, and fulfillment providers;
• analytics, advertising, and social-media partners;
• customer-support, fraud-prevention, and verification vendors;
• product registration, service, warranty, and promotional-program workflows; and
• other third parties you authorize or direct.

8. CATEGORIES OF RECIPIENTS

We may disclose personal information to:

• service providers and processors;
• analytics and advertising partners;
• ecommerce, payment, shipping, logistics, and fulfillment providers;
• fraud-prevention, identity verification, and security vendors;
• customer-support, communications, registration, warranty, claims, and service vendors;
• professional advisors;
• government authorities and law enforcement where required; and
• transaction counterparties in a corporate transaction.

9. RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in the Privacy Policy, including order fulfillment, safety and recall communications, warranty and service administration, Zenibee Care administration, Second Child Promise administration, fraud prevention, dispute resolution, legal compliance, and internal business operations.

10. NON-DISCRIMINATION

Zenibee will not discriminate against you for exercising privacy rights granted by applicable law, except as permitted by law. For example, if certain information is necessary to provide a product, service, claim review, or program benefit you request, deleting or restricting that information may affect our ability to provide that product, service, or benefit.